The Recruitment Process Outsourcing (RPO) space has seen a lot of changes due to the introduction of technology into the procedure. Each year there are new innovations that blend technology and the recruitment process together. The early days of recruitment and technology came from recruitment portals that allowed candidates to apply for jobs digitally and have their information stored in a database that could be referenced quickly by recruiters. Video screening sessions have provided recruiters an opportunity to interview a candidate through an asynchronous process. Both of these technological advancements have made it easier on the recruiter to turn candidates into hires. The latest digital RPO innovation focuses on the candidate and making portals more accessible on the go. Let us take a look at responsive design and how it pushes RPO into the future.

Responsive design principles being applied to candidate portals have enabled the candidate to apply via mobile devices. Responsive design principles are aimed at users of cell phones, tablets, and other mobile devices to ensure they can use and navigation websites with ease.

This has become increasingly important for the future of RPO due to the younger generation of candidates (mostly millennials) entering the workforce from college. The increase of mobile devices in the marketplace has turned the cell phone into not only a common household item, but a common personal item much like a wallet or purse. Responsive design allows for a candidate to start their application process on a computer and continue it via their mobile device.

Mobile accessibility is not the only thing that responsive design principles bring to digital RPO. Faster load times and streamlined application forms come along with a responsive design focus. This allows for candidates to move through large lists of job postings and descriptions with speed so that they can find and select which role best suits them, or even apply to multiple roles within a small time frame. Increased speed and usability not only encourages more candidates to a use specific portal, but it also instills a familiarity with current candidates to return and use the website again.

The next steps in responsive design and innovation will revolve around aiding the recruiter in performing their RPO duties while on the go. Automation is a large requirement for digital RPO solutions and along with that comes the increasing need for recruiters to be flexible. Being able to approve a requisition with a mobile device opens up a new level of on-demand service for recruits and clients. One of the largest selling points of RPO solutions has become its responsiveness across multiple devices and this selling point will become a necessary staple as the mobile devices take up more of the digital market.

It can be helpful to see an example of what responsive design looks like and how scalability can factor into performance. The SpringboardTM ATS/CRM platform provides a great example of responsive design and scalability. If we look at the PeopleScout Careers website, which is powered by SpringboardTM, we can see how the flow of scalability and speed of loading time are immediately apparent. Along with responsive design for the candidates, SpringboardTM solutions are able to provide mobile requisition management functionality for hiring managers. The ever increasing dynamic nature of SpringboardTM ATS/CRM is a prime example of the power of responsive design.

Responsive design is the next big step into the future of digital Recruitment Process Outsourcing. Mobile accessibility, faster load times, and on-the-go requisition management are three of the major benefits to a responsive ATS / CRM. The future generation entering the workforce are already a mobile user base that will seek the most responsive services while hunting for jobs. Moving forward we can expect a rise in the demand for responsive ATS / CRM solutions due to the improvements they offer to RPO.

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